NetWorker command: nsr_support
NAME
nsrsup - NetWorker command to gather system information
SYNOPSIS
nsr_support [ -ab:cdef:g:hi:jl:m:no:prst:uvwxz ]
nsrsup [ -ab:cdef:g:hi:jl:m:no:prst:uvwxz ]
DESCRIPTION
nsr_support gathers up information about a system to be used by
Technical Support or Engineering for analysis. Although there are a
lot of flags, in most cases the default should suffice. The output is
gathered into /nsr/tmp/n_supp.pid. If an output filename is provided,
the contents are moved there. If output is to be emailed, the output
is split into multiple files with appropriate names with the pid as
suffix, then it's tar'red, optionally compressed and then uuencoded for
mailing. The output can also be in html format for either saving
locally or mailing.
PLATFORMS
nsr_support is officially supported on the following platforms. It
will likely run on other Un*x platforms as well. Platform names as
reported by the uname(1) command.
SunOS
OSF1
HP-UX
Linux
AIX
IRIX IRIX64
DYNIX/ptx
OPTIONS
The following options affect the behaviour of nsr_support(1). Long
boolean flags can be turned on with --flag-name | --flag-name=yes, and
they can be turned off with --noflag-name | --flag-name=no. Long
non-boolean flags can only be turned of with --noflag-name. Flags
which take arguments require their arguments to be a comma or space
separated, quoted list. For single letter options, the uppercase
version of the flag turns the behaviour off.
-a, --all
Turn on all flags.
-A Turn off all flags.
-b cores,daemons
--dbg-cores
--dbg-daemons
Run debugger on core files and/or daemons. Default is
--dbg-cores. --all turns on --dbg-cores --dbg-daemons.
-B Turn off running debugger on cores and daemons.
-c, --clients
-e, --env-path
Append the PATH from the environment to the default in script.
The default is
/sbin:/usr/sbin:/bin:/usr/bin:/etc
If it exists, /usr/xpg4/bin is prepended. The following are
appended, if they exist.
/usr/ucb
/usr/bsd
/usr/sadm/bin
/usr/ccs/bin
/usr/etc
/etc/LGTOuscsi
/usr/local/bin
/usr/libexec
/usr/libexec/sccs
/usr/sbin/nsr
/usr/bin/nsr
/usr/nsrsbin
/usr/nsrbin
/opt/SUNWspro/bin
/opt/networker/bin
/usr/opt/networker/bin
-f arg, --file-list=arg
Tail additional named files.
-F Do not tail additional files.
-g arg, --grep-list=arg
grep(1) logfiles specified with -l. Default is --greplist=mbuf.
-G Turn off grepping of logfiles.
-h Print help on the single character flags and exit.
--help Print help on the long flags and exit.
--hw-conf
Attempt to gather some hardware and kernel configuration
information. On by default.
--html-output, --html
Generate html output. Off by default. --all turns it on.
-i arg, --mminfo=arg
Run mminfo(1) with the specified flags, do not use the - before
arg. Default is --mminfo=mvV,avV.
-I Do not run mminfo(1).
--ipcs-info
Run ipcs(1) -a. On by default.
-j, --jb-info
Display jukebox info, if available. On by default.
-J Do not display jukebox info.
Display log files, the nsr res files and query RAP. Default is
--nsr-log --daemon-log --sysmess-log --nsr-res --log-lines=3000.
--all turns on --nsr-log --daemon-log --sysmess-log --nsr-res
--rap-res --log-lines=all.
-L Do not display logfiles.
-m arg, --mail=arg
Set email address to arg. Output will be emailed to named
person. The output is going to be multiple files that are
tar'red, compressed and then uuencoded. If output is in html
mode, there will be only one single file but the above still
applies. To retrieve the files use:
uudecode -p < file_name | uncompress -c | tar xf -
You can replace the uncompress(1) command with gzip -dc.
-M Do not email output. On by default.
-n, --netstat
Run netstat(1). On by default.
-N Do not run netstat(1).
-o arg, --output-file=arg
Set output file name to arg.
-O Do not set output file name. On by default.
-p, --check-path
Check for presence of NetWorker executables. Runs cksum(1) and
what(1) on binaries. On by default.
-P Do not check for presence of NetWorker binaries.
--path=arg
Add arg to the PATH. See --env-path as well.
-r, --rpcinfo
Run rpcinfo(1) -b 390109 2 to find NetWorker servers. On by
default.
-R Do not run rpcinfo(1).
-s, --ps
Run ps(1). On by default.
-S Do not run ps(1).
--savegrp
Run savegrp(1) -p on every group
--show-pkgs
Attempt to show the packages installed. On by default.
--subject=arg
Set the email's Subject: field.
-t arg, --trace-list=arg, --trace-time=nnn
Set temp directory for temporary output files.
-u, --user-info
Interactively obtain user info, incident #, etc. On by default.
-U Do not try to obtain user info interactively.
-v, --vmstat
Run vmstat(1)/sar(8). On by default.
-V Do not run vmstat(1)/sar(8).
--verbose
Set verbose output. Prints the values of the internal
configuration parameters. Also prints some info on the progress
of the script.
-w, --swap-info
Get swap info. On by default.
-W Do not get swap info.
-x, --indexes
Print index data. On by default.
-X Do not print index data.
-z, --compress
Compress output using compress(1). Emails are always
compressed.
-Z Do not compress(1) output. On by default.
REQUIREMENTS
nsr_support requires a temporary directory to store the data it is
gathering. This directory is by default /nsr/tmp or if that does not
exist, it is /tmp. This can be changed with --temp-dir. This is only
important if you're emailing the output or you're not specifying an
output file.
EXAMPLES
nsrsup --mail=ts-in@legato.com --nouser-info --html-output
nsrsup --path=/usr/mybin:/usr/mybin/sbin